Landlord guide to changes during a tenancy
This webinar provides landlords with essential information on handling change that may occur during a tenancy.
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Landlord Training
Managing tenant complaints
This webinar helps landlords develop skills to deal with challenges that may arise during a tenancy, learning how to manage/de-escalate situations whilst maintaining high customer service standards.
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Dealing with rent arrears
This webinar helps landlords put plans in place to manage the situation when it becomes apparent that the tenant may not pay their rent.
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Managing common repairs
This webinar provides landlords with a guide to the regulations involved in joint repairing responsibilities that come with the ownership of property with communal obligations.
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Managing the end of a tenancy
This webinar deals with the communication and associated tasks when the tenancy is coming to an end, considering the reason for the tenancy ending.
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Dealing with abandonment
This webinar provides a practical guide on how a landlord should proceed when it is suspected that a tenant has left a property without giving notice, commonly known as abandonment of a privately rented property. It is not as simple as just clearing the property and looking for another tenant.
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Managing Condensation in Homes
This course helps landlords understand what is required to apply practical and preventative measures to manage condensation, and how we can work with tenants to reduce moisture levels and ensure effective action.
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Creating the Private Residential Tenancy (PRT)
This webinar provides detailed information about the creation of a Private Residential Tenancy (PRT) using the Scottish Government model tenancy agreement and covers the documentation and associated processes that a landlord needs to be aware of when putting a PRT in place.
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Data protection for lettings
This webinar deals with the legislation in place that makes dealing with GDPR part of letting private property.
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Ending a tenancy, the legislation: understanding notice grounds and getting the paperwork right
This is an essential webinar for all those involved in serving notices for both Private Residential Tenancies (PRT) and Short Assured Tenancies (SAT), to ensure that landlords have the knowledge needed to successfully complete and serve the correct notice.