What does the LETWELL Qualification mean?

LETWELL Qualified letting professionals have undertaken a programme of study and have been successful in achieving the CIH level 3 certificate in letting and managing residential property. 
There are many benefits to the individual, their employers and the industry as a whole to professional qualifications.  

For the Individual

A professional qualification helps give the individual a recognised status within the Private Rented Sector.  The process of becoming qualified provides the opportunity to develop a sound understanding of the role of letting agency within the wider sector, which in turn improves skills and abilities and opens up more opportunities for personal growth and development.

Achieving this level provides confidence that relying on day-to-day experience alone may not bring.  It offers confidence to the individual, the employer and the customer using the services of a letting agency employing professionally qualified staff.  

For the Company

If you run a letting agency or undertake letting agency work in Scotland, you are required by law to have suitably qualified staff who must then complete suitable continuous professional development.  This requirement has been in place since 31st January 2018.  LAS created the LETWELL Programme leading to the CIH level 3 certificate in letting and managing residential property to ensure the highest quality in learning and qualifications, allowing agents to meet the legal requirement for qualified staff.  By partnering with the Charted Institute of Housing, we could ensure that those undertaking the learning and assessment programme would have a recognised professional industry body awarding the qualification with the respect that this brings.

Supporting and developing staff to attain this level of qualification is beneficial to companies in a number of ways.  It raises standards in the organisation and demonstrates a commitment to excellence to prospective clients. Developing staff and allowing them to maximise their potential increases job satisfaction and assists staff retention, a real benefit to employers when recruitment and onboarding can attract a high price tag.

For the Industry

Housing qualifications, like LETWELL, improve practitioner practice and industry standards in general. These are the findings of a CIH report published this year examining the impact of CPD and qualification requirements on the lettings industry.

 95% of respondents of the CIH survey indicated that undertaking a letting agent qualification had a positive impact on the professional capabilities of
employees.  The LETWELL programme is widely considered the industry leading qualification for letting agents. Undertaking the programme helps to continue raising standards in the industry, and demonstrates your commitment to this to both tenants and landlords.

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