Upcoming Courses

This webinar deals with the communication and associated tasks when the tenancy is coming to an end, considering the reason for the tenancy ending.

This module focuses on Financial matters, specifically ensuring compliance when handling landlords' and tenants' money.

This module, delivered over two webinars, explores all the elements that make up Section 2 of the Letting Agent Code of Practice and aims to support agents with compliance.

This webinar helps landlords put plans in place to manage the situation when it becomes apparent that the tenant may not pay their rent.

This webinar brings landlords up to date with all the health and safety requirements when letting property.

This webinar helps landlords develop skills to deal with challenges that may arise during a tenancy, learning how to manage/de-escalate situations whilst maintaining high customer service standards.

This module explores all the elements that make up Section 3 of the Code and aims to support agents with taking instructions and terms of business.

This module focuses on Customer Service. Session 1 explores the topics of communication skills and customer care to help support agents enhance every interaction.

This webinar deals with the process involved if a tenant does not leave a property on the stated end date despite all the appropriate notices having been served correctly.

This Module explores all the elements that make up Section 4 of the Code and aims to support agents with marketing, charging fees, viewings, applications, tenancy agreements, deposits and inventories.