Consumer Protection Regulations (CPRs) for Letting Agents
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20 March 14:00 GMT - 20 March 15:00 GMT Online
This webinar within the Leaders in Letting CPD programme will help letting professionals comply with consumer protection law governing the day to day business of delivering your lettings service.
Landlords and tenants are consumers of the services supplied to them by letting agents and therefore letting agents must comply with all the relevant consumer protection requirements for trading, marketing and contracts. The webinar will cover the legislation involved and provide guidance on how to ensure your paperwork and practices are compliant.
Topics explored in this session:
- Who are Trading Standards?
- Relevance in Scotland (UK Law)
- Their role in enforcing legislation
- Guidance for lettings professionals on consumer protection law from the CMA/Trading Standards
- Understanding material information
- Working with consumer protection law alongside the Letting Agent Code of Practice
Who is this webinar for: It is suitable for letting agency owners and managers
Course tutor: Gail Bowden, LAS Tutor, Landlord Accreditation Scotland
To view our Terms & Conditions for this course please click here.
Learning Format
A virtual classroom is a learning environment where participants can interact, communicate, view and discuss material, while working in groups, via an online platform. LAS use Zoom.
For LIL training modules delivered virtually, the webinar facilitator will confirm a delegate is present and therefore delegates need to be visible via camera or have made LAS aware in advance of why this is not possible.
Pricing
- Accredited Letting Agent £63.00 incl. VAT
- SAL Letting Agent Member £73.50 incl. VAT
- £130.50 incl. VAT
You can pay for your training by credit/debit card (online or over the phone) or by bank transfer.
Payment by credit/debit card allows you to secure your registration immediately. If you are confirming your order online, you will be taken to a secure page where you can enter card details. If you wish to pay over the phone, please contact the LAS office on 0131 553 2211 and have your Order Reference number available.
Alternatively, you can opt to pay by Bank Transfer through your internet banking service. Please use the following information:
- Company: Landlord Accreditation Scotland
- Bank Name: Royal Bank of Scotland
- Sort Code: 83-24-18
- Account number: 00732264
Please include your Order Reference number so we can link your payment.
Please be advised that we cannot guarantee your registration until payment has cleared (bank transfers can take 3 working days to process).
Payment is required to secure places on all webinars.
If you have any questions about payment, please contact our administration team during office hours on 0131 553 2211 or [email protected].
How our pricing works
LAS accredited letting agents benefit from the best available prices for all training types provided by LAS.
Letting agent members of our sister organisation Scottish Association of Landlords (SAL) are offered discounted rates as a benefit of their SAL membership.
LAS welcomes everyone in the sector to our training programmes and if you are not yet accredited or a member of SAL you can still book a training session at our full training rate, but why not speak to us about becoming accredited now.
LAS Accredited Letting Agents:
Best price available for all types of training
SAL Letting Agent Members:
Discounted rates
Everybody else in the sector:
Full price
All prices advertised include VAT at the rate of 20%.