Events list

This module explores all the elements that make up Section 3 of the Code and aims to support agents with taking instructions and terms of business.

This webinar informs you about the communications and evidence gathering processes required when dealing with the challenges of anti-social behaviour.

This webinar provides landlords with essential information on handling change that may occur during a tenancy.

This module focuses on Customer Service. Session 1 explores the topics of communication skills and customer care to help support agents enhance every interaction.

This webinar is sponsored by LPS. Attendance at the webinar will provide you with a framework for the preparation of a relevant inventory document.

This webinar identifies how the Law of Agency applies in Scotland and considers contractual relationship duties.

This module focuses on Customer Service. Session 2 explores the topic of complaints and how to respond to and manage complaints.

This webinar deals with landlord repairing obligations and how these need to be managed at all times. It will look at the general principles regarding repairs and maintenance in privately rented property.

This essential course looks at one of the most challenging issues for both landlords and tenants. You will learn to identify common causes of damp and mould, understand your responsibilities, and consider practical solutions to manage the problem effectively.

This Module explores all the elements that make up Section 4 of the Code and aims to support agents with marketing, charging fees, viewings, applications, tenancy agreements, deposits and inventories.