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The Letting Agent Compliance Programme Module 3 - Lettings28 Jan 2025
28th & 30th January // 10am to 11am both sessions OnlineThis Module explores all the elements that make up Section 4 of the Code and aims to support agents with marketing, charging fees, viewings, applications, tenancy agreements, deposits and inventories.
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Lettings in Practice Programme Module 1 - Customer Service - Session 2 (online)28 Jan 2025
3 hours, Tue 01:30 PM GMT - Tue 04:30 PM GMT OnlineThis module focuses on Customer Service. Session 2 explores the topic of complaints and how to respond to and manage complaints.
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Managing common repairs 29 Jan 2025
1 hour, Wed 02:00 PM GMT - Wed 03:00 PM GMT OnlineThis webinar provides landlords with a guide to the regulations involved in joint repairing responsibilities that come with the ownership of property with communal obligations.
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The Letting Agent Compliance Programme Module 4 - Management and maintenance & ending the tenancy05 Feb 2025
5th & 6th February // 10am to 11am both sessions OnlineThis Module explores all the elements that make up Sections 5 & 6 of the Letting Agent Code of Practice and aims to support agents with taking instructions and terms of business.
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Ending a tenancy, the legislation: understanding notice grounds and getting the paperwork right05 Feb 2025
1 hour, 15 minutes, Wed 02:00 PM GMT - Wed 03:15 PM GMT OnlineThis is an essential webinar for all those involved in serving notices for both Private Residential Tenancies (PRT) and Short Assured Tenancies (SAT), to ensure that landlords have the knowledge needed to successfully complete and serve the correct notice.
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Dealing with anti-social behaviour - the requirement for evidence06 Feb 2025
1 hour, Thu 02:00 PM GMT - Thu 03:00 PM GMT OnlineThis webinar informs you about the communications and evidence gathering processes required when dealing with the challenges of anti-social behaviour.
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Lettings in Practice Programme Module 2 - Valuations11 Feb 2025
11th & 13th February // 10am to 11am both sessions OnlineThis module focuses on Valuations and looks at the process for valuing properties and property/client suitability for your agency.
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Dealing with Damp and Mould - In Depth Session for Housing Professionals11 Feb 2025
11th & 13th February // 2pm to 3.30pm both sessions OnlineThis course will allow delegates to not only understand damp and mould and the likely causes, but also the obligations placed on landlords to resolve these issues.
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Landlord guide to changes during a tenancy12 Feb 2025
1 hour, Wed 10:00 AM GMT - Wed 11:00 AM GMT OnlineThis webinar provides landlords with essential information on handling change that may occur during a tenancy.
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The Letting Agent Compliance Programme Module 5 - Introduction to Mediation Techniques12 Feb 2025
12th February // 1.30pm to 4.30pm OnlineThe aim of this online workshop is to support agents in their “mediating role” between private landlords and tenants and is delivered by Scottish Mediation.