Events list

This module, delivered over two webinars, explores all the elements that make up Section 2 of the Letting Agent Code of Practice and aims to support agents with compliance.

This webinar helps managers consider the risks associated with lone working and ways to keep your team safe both within and out with the office.

This webinar deals with the process involved if a tenant does not leave a property on the stated end date despite all the appropriate notices having been served correctly.

This module explores all the elements that make up Section 3 of the Code and aims to support agents with taking instructions and terms of business.

This webinar informs you about the communications and evidence gathering processes required when dealing with the challenges of anti-social behaviour.

This webinar provides landlords with essential information on handling change that may occur during a tenancy.

This module focuses on Customer Service. Session 1 explores the topics of communication skills and customer care to help support agents enhance every interaction.

This webinar is sponsored by LPS. Attendance at the webinar will provide you with a framework for the preparation of a relevant inventory document.

This webinar identifies how the Law of Agency applies in Scotland and considers contractual relationship duties.

This module focuses on Customer Service. Session 2 explores the topic of complaints and how to respond to and manage complaints.