Events list

This module, delivered over two sessions, explores in detail the regulatory framework of the private rented sector alongside the requirement for set policies and procedures as stated in Section 2 of the Code, Overarching Standards.

This session deals with the legislation in place that makes dealing with GDPR part of letting private property.

This session provides detailed information about the creation of a Private Residential Tenancy (PRT) using the Scottish Government model tenancy agreement and covers the documentation and associated processes that a landlord needs to be aware of when putting a PRT in place.

This module focuses on financial matters, specifically ensuring compliance when handling landlords' and tenants' money.

This course helps landlords understand what is required to apply practical and preventative measures to manage condensation, and how we can work with tenants to reduce moisture levels and ensure effective action.

This session provides a practical guide on how a landlord should proceed when it is suspected that a tenant has left a property without giving notice, commonly known as abandonment of a privately rented property. It is not as simple as just clearing the property and looking for another tenant.

This module focuses on Customer Service. This specific session covers the fundamentals of communication and customer care in a lettings context to help support agents enhance every interaction.

This session deals with the communication and associated tasks when the tenancy is coming to an end, considering the reason for the tenancy ending.

This session will help letting professionals comply with consumer protection law governing the day to day business of delivering your lettings service.

This session provides landlords with a guide to the regulations involved in joint repairing responsibilities that come with the ownership of property with communal obligations.