Landlord Accreditation Scotland

Mid Market Rent Compliance Programme

This programme is designed to help MMR providers understand the relevance of the Letting Agent Code of Practice to their roles. It also covers relevant legislation and some of the issues that can occur during and after tenancies.

Completed as a set, the modules will fulfil the complete Scottish Government requirement for formal CPD for qualified staff managing PRS tenancies. The modules can also be completed independently as ongoing development to suit your teams’ needs.

How our Mid-Market Rent Compliance Programme works

There are seven modules in the programme which are delivered virtually and can be done in any order. They have been put together considering the different roles undertaken by staff. Each module covers an area or areas of the Letting Agent Code of Practice in detail tying in the requirement for every organisation in Scotland carrying out letting agency work in Scotland to have qualified staff undertaking CPD.

There is no requirement to complete every module, however many senior managers who have already completed the programme have said that they feel their qualified staff will benefit from attending every session. There is no time limit for completion of the programme, you can work through these at your own pace.

Each module will be delivered over two webinars to allow enough time to cover all the required topics. We want to make sure you come away from webinars with more refined practical skills than when you started, and to achieve this, there will be both ‘listening & doing’ activities as the best way to learn is through practice.

What’s covered in the programme

Module 1

Standards & Complaints

Topics covered:

  • Session 1 – Introduction & Standards of Practice
  • Session 2 – Managing Complaints

Module 2

Legislation & Procedures

Topics covered:

  • Session 1 – Legislation 
  • Session 2 – Procedures

Module 3

Lettings

Topics covered:

  • Session 1 – Lettings – the Code 
  • Session 2 – Managing New Lets

Module 4

Management and Maintenance

Topics covered:

  • Session 1 – Management and Maintenance – the Code
  • Session 2 – Property Standards

Module 5

Managing ending the Tenancy

Topics covered:

  • Session 1 – Ending the Tenancy – the Code
  • Session 2 – Procedures

Module 6

Handling landlords' and tenants' money and insurance arrangements

Topics covered:

  • Session 1 – Relevant Clauses in Section 8
  • Session 2 – Chasing the Debt 

Module 7

Tenancy Management

Topics covered:

  • Session 1 – Tenant Conduct 
  • Session 2 – Evictions

Grow Your Knowledge and Stay Up to Date

Fulfil CPD Needs

The MMR Compliance Programme works through the Letting Agent Code of Practice to provide confidence that all the correct practice and procedure is in place. The programme also provides you with meaningful the CPD hours.

Trusted Knowledge

LAS have been providing in-depth training on all aspects of PRS practice and legislation since 2008, which is trusted by landlords, agents, housing associations and local authorities.  Many of our customers started their learning journey with us in 2008 and are still learning with us today.

Upskill

Upskilling is crucial in the housing industry to ensure staff are equipped with the necessary knowledge and skills to meet evolving demands, industry regulations, and tenant expectations.  Talk to us so that we can suggest the best way to make this happen.

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