Landlord Accreditation Scotland

Leaders in Letting

The Leaders in Letting programme is specifically designed for letting agency owners and senior managers operating in Scotland. 

This Continuing Professional Development (CPD) programme focuses on staying compliant with regulations and improving operational practice.

The programme comprises a mixture of 30 and 60 minute sessions which provide a total of 5 hours of formal CPD if all sessions are attended.  It recognises that agency owners and managers are often short of time and do not necessarily need to review topics that are day-to-day practice matters within the agency.  The topics in this CPD programme provide an opportunity for senior management to review working practice within their agencies.

Leaders in Letting webinar topics

Lessons Learned from the First Tier Tribunal

In this webinar, John Blackwood, Chairman of Landlord Accreditation Scotland (LAS), will share lessons learned from past cases raised at the First-tier Tribunal (Housing and Property Chamber) (FtT), providing valuable insight in how past decisions have been made.

The Law of Agency

This webinar will help delegates ensure compliance with the Law of Agency by understanding the fiduciary duty to act in clients best interests.

Management Contract Review

This session provides an overview of the importance of a well written Landlord Contract or Management Agreement, to not only ensure compliance, but also manage client relationships.

Managing FtT Actions against Letting Agents

This webinar is to help managers plan their response should a client landlord raise an action against the agency under The Letting Agent Code of Practice.

Lone Workers in Lettings

This webinar helps senior staff consider the risks associated with lone working and the responsibility for keeping employees safe as they carry out their day to day duties, in or out of the office. This webinar takes a practical approach to looking at safe working practices, including ensuring staff understand their own responsibilities. 

Consumer Protection Regulations (CPRs)

This webinar will help letting professionals comply with consumer protection law governing the day-to-day business of delivering your lettings service. 

The Overarching Standards of Practice - Letting Agent Code of Practice

This webinar breaks down the ‘Overarching Standards of Practice’ section of the code to aid awareness, assist compliance and prompt consideration of why it should be covered in all staff training.

In-house training options

LAS work closely with letting agents to develop training solutions to suit the needs of your agency. Custom training ensures you can align your team’s development directly with your company’s strategic objectives, boosting efficiency and driving better results. Training tailored to your company’s requirements is effective if you are looking to deal with a specific challenge or want to go beyond a one-off training course to manage your staff development.

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