Upcoming Courses

This webinar informs you about the communications and evidence gathering processes required when dealing with the challenges of anti-social behaviour.

This webinar deals with the process involved if a tenant does not leave a property on the stated end date despite all the appropriate notices having been served correctly.

This module focuses on Customer Service. Session 2 explores the topic of complaints and how to respond to and manage complaints.

The aim of this online workshop is to support agents in their “mediating role” between private landlords and tenants and is delivered by Scottish Mediation.

This module, delivered over two sessions, looks in depth at Section 8 of the The Letting Agent Code of Practice, Handling landlords’ and tenants’ money, and insurance arrangements.

This module focuses on Valuations and looks at the process for valuing properties and property/client suitability for your agency.

This webinar provides landlords with essential information on handling change that may occur during a tenancy.

This webinar identifies how the Law of Agency applies in Scotland and considers contractual relationship duties.

This module, delivered over two webinars, explores in detail the regulatory framework of the private rented sector alongside the requirement for set policies and procedures as stated in Section 2 of the Code, Overarching Standards.

This webinar is sponsored by LPS. Attendance at the webinar will provide you with a framework for the preparation of a relevant inventory document.