Upcoming Courses

This webinar informs you about the communications and evidence gathering processes required when dealing with the challenges of anti-social behaviour.

This webinar provides landlords with essential information on handling change that may occur during a tenancy.

This module focuses on Customer Service. Session 1 explores the topics of communication skills and customer care to help support agents enhance every interaction.

This webinar is sponsored by LPS. Attendance at the webinar will provide you with a framework for the preparation of a relevant inventory document.

This webinar identifies how the Law of Agency applies in Scotland and considers contractual relationship duties.

This module focuses on Customer Service. Session 2 explores the topic of complaints and how to respond to and manage complaints.

This webinar deals with landlord repairing obligations and how these need to be managed at all times. It will look at the general principles regarding repairs and maintenance in privately rented property.

This Module explores all the elements that make up Section 4 of the Code and aims to support agents with marketing, charging fees, viewings, applications, tenancy agreements, deposits and inventories.

This webinar brings landlords up to date with all the health and safety requirements when letting property.

This webinar provides an overview of the importance of a well written Landlord Contract or Management Agreement.