Dealing with rent arrears

Stay up to date on how to deal with rent arrears in Scottish letting.

This webinar helps landlords put plans in place to manage the situation when it becomes apparent that the tenant may not pay their rent or is already accruing rent arrears. Regulations are in place that require landlords and letting agents to take specific steps called 'Pre-action Requirements' prior to serving notice on the ground of rent arrears. This webinar guides you through those steps, focusing on early intervention and best practice in communication.

Topics include:

  • Early intervention – understand the likely causes of rent arrears
  • Good communication – important in encouraging the repayment of arrears
  • Pre-actions requirements
  • Timeframe for effective arrears management

Participants can ask questions throughout the webinar and as many questions as possible will be answered in a Q&A session.

Who is this webinar for: Landlords and letting agents. Letting agents can receive CPD for this webinar.

Course tutor: Gail Bowden, LAS Tutor, Landlord Accreditation Scotland

To view our Terms & Conditions for this course please click here.

Why choose a webinar?

LAS deliver webinars to ensure that no matter where you are in the country you can access the information you need.  We provide you with the same essential information you would receive if we were presenting the training face to face.  You won’t be on camera, but you can ask as many questions as you wish during the session and we will answer as many as we can.


  • Accredited Letting Agent £46.50 incl. VAT
  • Accredited Landlord £46.50 incl. VAT
  • SAL Landlord Member £63.00 incl. VAT
  • SAL Letting Agent Member £63.00 incl. VAT
  • £96.00 incl. VAT

You can pay for your training by credit/debit card (online or over the phone) or by bank transfer.

Payment by credit/debit card allows you to secure your registration immediately. If you are confirming your order online, you will be taken to a secure page where you can enter card details. If you wish to pay over the phone, please contact the LAS office on 0131 553 2211 and have your Order Reference number available.

Alternatively, you can opt to pay by Bank Transfer through your internet banking service. Please use the following information:

  • Company: Landlord Accreditation Scotland
  • Bank Name: Royal Bank of Scotland
  • Sort Code: 83-24-18
  • Account number: 00732264

Please include your Order Reference number so we can link your payment.

Please be advised that we cannot guarantee your registration until payment has cleared (bank transfers can take 3 working days to process).

Payment is required to secure places on all webinars.

If you have any questions about payment, please contact our administration team during office hours on 0131 553 2211 or [email protected]

How our pricing works

LAS accredited landlords and letting agents benefit from the best available prices for all training types provided by LAS.

Landlord and letting agent members of our sister organisation Scottish Association of Landlords (SAL) are offered discounted rates as a benefit of their SAL membership.

LAS welcomes everyone in the sector to our training programmes and if you are not yet accredited or a member of SAL you can still book a training session at our full training rate, but why not speak to us about becoming accredited now.

LAS Accredited Landlords and Letting Agents:
Best price available for all types of training

SAL Members:
Discounted rates

Everybody else in the sector: 
Full price

All prices advertised include VAT at the rate of 20%.

Scroll to Top