The Letting Agent Compliance Programme Module 5 - Introduction to Mediation Techniques26 Sep 202326th September // 1.30pm to 4.30pm Online
The aim of this online workshop is to support agents in their “mediating role” between private landlords and tenants and is delivered by Scottish Mediation.
The Letting Agent Compliance Programme Module 7 - Lettings Legislation03 Oct 20233rd & 5th October // 10am to 11am both sessions Online
This module, delivered over two webinars, explores in detail the regulatory framework of the private rented sector alongside the requirement for set policies and procedures as stated in Section 2 of the Code, Overarching Standards.
Understanding landlord repairing and maintenance obligations 03 Oct 20231 hour, Tue 02:00 PM BST - Tue 03:00 PM BST Online
This webinar deals with landlord repairing obligations and how these need to be managed at all times.
Lettings in Practice Programme Module 1 - Customer Service - Session 104 Oct 20232 hours, Wed 10:30 AM - Wed 12:30 PM Glasgow
This module focuses on Customer Service. Session 1 explores the topics of communication skills and customer care to help support agents enhance every interaction.
Lettings in Practice Programme Module 1 - Customer Service - Session 204 Oct 20232 hours, Wed 02:00 PM - Wed 04:00 PM Glasgow
This module focuses on Customer Service. Session 2 explores the topic of complaints and how to respond to and manage complaints.
The Letting Agent Compliance Programme Module 1 - Overarching Standards of Practice10 Oct 202310th & 12th October // 10am to 11am both sessions Online
This module, delivered over two webinars, explores all the elements that make up Section 2 of the Letting Agent Code of Practice and aims to support agents with compliance.
Lettings in Practice Programme Module 2 - Valuations10 Oct 202310th October & 12th October // 2pm to 3pm both sessions Online
This module focuses on Valuations and looks at the process for valuing properties and property/client suitability for your agency.
Dealing with abandonment11 Oct 20231 hour, Wed 10:00 AM BST - Wed 11:00 AM BST Online
This webinar provides a practical guide to dealing with abandonment of a privately rented property.
Landlord guide to finding a tenant and offering a tenancy11 Oct 20231 hour, Wed 02:00 PM BST - Wed 03:00 PM BST Online
Success when renting your property starts off with finding the ideal tenant. By ensuring you follow best practice you can ensure that you find the best tenants for your property. Whether you are advertising your property or want advice on viewings and deposits, our webinar will keep you up to date with best practice on all aspects of finding your tenant. This webinar leads landlords through best practice steps and legislative requirements when looking for your next tenant.
The Letting Agent Compliance Programme Module 2 - Engaging Landlords17 Oct 202317th & 19th October // 10am to 11am both sessions Online
This module explores all the elements that make up Section 3 of the Code and aims to support agents with taking instructions and terms of business.