Events list

This module focuses on Customer Service. Session 1 explores the topics of communication skills and customer care to help support agents enhance every interaction.

This module, delivered over two webinars, explores all the elements that make up Section 2 of the Letting Agent Code of Practice and aims to support agents with compliance.

This module focuses on Valuations and looks at the process for valuing properties and property/client suitability for your agency.

This webinar provides a practical guide to dealing with abandonment of a privately rented property.

Success when renting your property starts off with finding the ideal tenant. By ensuring you follow best practice you can ensure that you find the best tenants for your property. Whether you are advertising your property or want advice on viewings and deposits, our webinar will keep you up to date with best practice on all aspects of finding your tenant. This webinar leads landlords through best practice steps and legislative requirements when looking for your next tenant.

This module explores all the elements that make up Section 3 of the Code and aims to support agents with taking instructions and terms of business.

This module covers the stages involved from advertising the property to the point the tenant moves in.

This webinar deals with the communication and associated tasks when the tenancy is coming to an end, considering the reason for the tenancy ending.

This Module explores all the elements that make up Section 4 of the Code and aims to support agents with marketing, charging fees, viewings, applications, tenancy agreements, deposits and inventories.

This webinar deals with the legislation in place that makes dealing with GDPR part of letting private property.