Events list

This session will help letting professionals comply with consumer protection law governing the day-to-day business of delivering your lettings service.

This module focuses on Property Management and examines the role and responsibilities of the Property Manager and the skills required in the day to day management of tenancies.

This session helps you understand the process of raising an action with the First-tier Tribunal for a payment order for monies owed and the subsequent enforcement of that payment order.

The aim of this online workshop is to support agents in their “mediating role” between private landlords and tenants and is delivered by Scottish Mediation.

This session deals with the communication and associated tasks when the tenancy is coming to an end, considering the reason for the tenancy ending.

The aim of this offering is to support landlords deal with conflict that can arise during a tenancy.

This module, delivered over two sessions, looks in depth at Section 8 of the The Letting Agent Code of Practice, Handling landlords’ and tenants’ money, and insurance arrangements.

This session provides a practical guide on how a landlord should proceed when it is suspected that a tenant has left a property without giving notice, commonly known as abandonment of a privately rented property. It is not as simple as just clearing the property and looking for another tenant.

This session helps landlords develop skills to deal with challenges that may arise during a tenancy, learning how to manage/de-escalate situations whilst maintaining high customer service standards.

This session provides landlords with a guide to the regulations involved in joint repairing responsibilities that come with the ownership of property with communal obligations.