Landlord Accreditation Scotland
Training in the work place
Staff who are supported to learn within the workplace are vital to business success. The team delivering your services every day need to do this to the highest possible standard to avoid costly mistakes, but also to allow your business to thrive and grow. Well trained confident staff with sound knowledge behind them are key to your success.
Staff training and development should be part of your overall business strategy. The investment you make in developing your team doesn’t just benefit the individual, it benefits your business.
Staff who are supported to learn within the workplace are vital to business success. Your team delivers your services every day and this needs to be done to the highest possible standard to avoid costly mistakes. Accuracy and efficiency will help your business to thrive and grow. Well trained confident staff with sound knowledge behind them, are key to your success. The investment you make in their development is not only a benefit to the individual, it also benefits your business and should form an important part of your overall business strategy.
This is why we developed the Lettings in Practice Programme, specific training for Scottish Letting Agents.
It makes business sense
We know that prior to the creation of this programme there was nothing else out there to support agents in getting newly employed staff up to the standard employers needed. We also know that even if you employ a staff member with lettings experience, that lettings experience may not be what you had hoped for. This will be no fault of the staff member, just a lack of correct background knowledge and training. It is perfectly possible to get to where you need to be. Yes, there is cost involved, but it is money well spent to avoid potential costly mistakes down the line. Investing in staff training has many benefits; quality service provision, greater employee retention, increased productivity and improved employee engagement to name but a few. All of this is good for your business.
We can help
LAS is about promoting best practice and we continue to develop industry-led training that is of real benefit to lettings businesses. The Lettings in Practice Programme is there for you to choose what is needed for your team, but we can help direct you to what will work best, so please do get in touch to find out how we can help plan the right training at the right time. For those of your staff who are at a more advanced stage, possibly already qualified, their CPD needs can be addressed through the Letting Agent Compliance Programme.
We know that getting training organised is not always top of the list when there is a business to run. We can help make it much less time-consuming and ensure you are getting the best training for your specific needs. Planning will make it more cost-effective and ultimately worthwhile.
And finally......
Please remember that for various reasons and with the best will in the world, you may not be able to retain your qualified staff. How resilient is your business?
Think about who out of your team, should be the next person you put forward to become qualified. The LETWELL Programme runs again from January 2024 and this may seem like a long way off but the program always books up exceptionally fast so now is the time to add staff to the priority booking list.
Please talk to us about what your specific training needs are. We are here to help.