Upcoming Courses

This module focuses on Customer Service. Session 2 explores the topic of complaints and how to respond to and manage complaints.

This webinar deals with landlord repairing obligations and how these need to be managed at all times. It will look at the general principles regarding repairs and maintenance in privately rented property.

This essential course looks at one of the most challenging issues for both landlords and tenants. You will learn to identify common causes of damp and mould, understand your responsibilities, and consider practical solutions to manage the problem effectively.

This Module explores all the elements that make up Section 4 of the Code and aims to support agents with marketing, charging fees, viewings, applications, tenancy agreements, deposits and inventories.

This webinar brings landlords up to date with all the health and safety requirements when letting property.

This webinar provides an overview of the importance of a well written Landlord Contract or Management Agreement.

This webinar helps you understand the process of raising an action with the First-tier Tribunal for a payment order for monies owed and the subsequent enforcement of that payment order.

This module focuses on Valuations and looks at the process for valuing properties and property/client suitability for your agency.

This is an essential webinar for all those involved in serving notices for both Private Residential Tenancies (PRT) and Short Assured Tenancies (SAT), to ensure that landlords have the knowledge needed to successfully complete and serve the correct notice.

This Module explores all the elements that make up Sections 5 & 6 of the Letting Agent Code of Practice and aims to support agents with taking instructions and terms of business.