Upcoming Courses

This webinar deals with the communication and associated tasks when the tenancy is coming to an end, considering the reason for the tenancy ending.

This dedicated session for Letting Agents or MMR Housing Officers guides you through the correct procedures when a landlord or tenant passes away during a tenancy, offering you clear, actionable information to help you respond with confidence and compassion.

This webinar breaks down the 'Overarching Standards of Practice' section of the code to aid awareness, assist compliance and prompt consideration of why it should be covered in all staff training.

This webinar deals with the legislation in place that makes dealing with GDPR part of letting private property.

The aim of this online workshop is to support agents in their “mediating role” between private landlords and tenants and is delivered by Scottish Mediation.

This module, delivered over two sessions, looks in depth at Section 8 of the The Letting Agent Code of Practice, Handling landlords’ and tenants’ money, and insurance arrangements.

This webinar helps landlords put plans in place to manage the situation when it becomes apparent that the tenant may not pay their rent.

This module focuses on Property Management and examines the role and responsibilities of the Property Manager and the skills required in the day to day management of tenancies.

This module focuses on managing the end of a tenancy, covering the period of time from providing notice to completing the check out inspection. It also examines how to manage difficulties that may arise.

This webinar helps landlords develop skills to deal with challenges that may arise during a tenancy, learning how to manage/de-escalate situations whilst maintaining high customer service standards.