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Dealing with rent arrears23 Oct 2024
1 hour, Wed 10:00 AM BST - Wed 11:00 AM BST OnlineThis webinar helps landlords put plans in place to manage the situation when it becomes apparent that the tenant may not pay their rent.
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Managing tenant complaints23 Oct 2024
1 hour, Wed 02:00 PM BST - Wed 03:00 PM BST OnlineThis webinar helps landlords develop skills to deal with challenges that may arise during a tenancy, learning how to manage/de-escalate situations whilst maintaining high customer service standards.
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Lettings in Practice Programme Module 2 - Valuations29 Oct 2024
29th & 31st October // 10am to 11am both sessions OnlineThis module focuses on Valuations and looks at the process for valuing properties and property/client suitability for your agency.
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Landlord guide to finding a tenant and offering a tenancy29 Oct 2024
1 hour, Tue 02:00 PM GMT - Tue 03:00 PM GMT OnlineThis webinar leads landlords through best practice steps and legislative requirements when looking for your next tenant.
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The Letting Agent Compliance Programme Module 1 - Overarching Standards of Practice05 Nov 2024
5th & 7th November // 10am to 11am both sessions OnlineThis module, delivered over two webinars, explores all the elements that make up Section 2 of the Letting Agent Code of Practice and aims to support agents with compliance.
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Lettings in Practice Programme Module 3 - Advertising to Moving In05 Nov 2024
5th & 7th November // 2pm to 3pm both sessions OnlineThis module covers the stages involved from advertising the property to the point the tenant moves in.
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Landlord guide to changes during a tenancy06 Nov 2024
1 hour, 30 minutes, Wed 02:00 PM - Wed 03:30 PM Horizon Hotel, AyrThis webinar provides landlords with essential information on handling change that may occur during a tenancy.
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The Letting Agent Compliance Programme Module 5 - Introduction to Mediation Techniques07 Nov 2024
7th November // 1.30pm to 4.30pm OnlineThe aim of this online workshop is to support agents in their “mediating role” between private landlords and tenants and is delivered by Scottish Mediation.
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Dealing with anti-social behaviour - the requirement for evidence12 Nov 2024
1 hour, Tue 10:00 AM GMT - Tue 11:00 AM GMT OnlineThis webinar informs you about the communications and evidence gathering processes required when dealing with the challenges of anti-social behaviour.
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Dealing with Damp and Mould - In Depth Session for Housing Professionals12 Nov 2024
12th & 14th November // 10am to 11.30am both sessions OnlineThis course will allow delegates to not only understand damp and mould and the likely causes, but also the obligations placed on landlords to resolve these issues.