Events list

This webinar helps landlords put plans in place to manage the situation when it becomes apparent that the tenant may not pay their rent.

This webinar provides an overview of the importance of a well written Landlord Contract or Management Agreement.

This webinar helps landlords develop skills to deal with challenges that may arise during a tenancy, learning how to manage/de-escalate situations whilst maintaining high customer service standards.

This module explores all the elements that make up Section 3 of the Code and aims to support agents with taking instructions and terms of business.

This webinar is to help managers plan their response should a client landlord raise an action against the agency under The Letting Agent Code of Practice.

This webinar provides landlords with essential information on handling change that may occur during a tenancy.

This module focuses on Customer Service. Session 2 explores the topic of complaints and how to respond to and manage complaints.

This module focuses on Valuations and looks at the process for valuing properties and property/client suitability for your agency.

This webinar provides a clear and practical overview of why Construction (Design and Management) Regulations (CDM) and asbestos awareness are relevant to day-to-day property management.

This webinar deals with landlord repairing obligations and how these need to be managed at all times. It will look at the general principles regarding repairs and maintenance in privately rented property.