Events list

This webinar breaks down the 'Overarching Standards of Practice' section of the code to aid awareness, assist compliance and prompt consideration of why it should be covered in all staff training.

This webinar helps landlords develop skills to deal with challenges that may arise during a tenancy, learning how to manage/de-escalate situations whilst maintaining high customer service standards.

This webinar helps landlords put plans in place to manage the situation when it becomes apparent that the tenant may not pay their rent.

This webinar provides landlords with essential information on handling change that may occur during a tenancy.

This webinar helps managers consider the risks associated with lone working and ways to keep your team safe both within and out with the office.

This course helps landlords understand what is required to apply practical and preventative measures to manage condensation, and how we can work with tenants to reduce moisture levels and ensure effective action.

This module, delivered over two sessions, looks in depth at Section 8 of the The Letting Agent Code of Practice, Handling landlords’ and tenants’ money, and insurance arrangements.

This webinar brings landlords up to date with all the health and safety requirements when letting property.

This module focuses on managing the end of a tenancy, covering the period of time from providing notice to completing the check out inspection. It also examines how to manage difficulties that may arise.

This webinar deals with landlord repairing obligations and how these need to be managed at all times. It will look at the general principles regarding repairs and maintenance in privately rented property.