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Dealing with abandonment22 Sep 2026
1 hour, Tue 10:00 AM BST - Tue 11:00 AM BST OnlineThis webinar provides a practical guide on how a landlord should proceed when it is suspected that a tenant has left a property without giving notice, commonly known as abandonment of a privately rented property. It is not as simple as just clearing the property and looking for another tenant.
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Managing the end of a tenancy23 Sep 2026
1 hour, Wed 10:00 AM BST - Wed 11:00 AM BST OnlineThis webinar deals with the communication and associated tasks when the tenancy is coming to an end, considering the reason for the tenancy ending.
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Consumer Protection Regulations (CPRs) for Letting Agents23 Sep 2026
1 hour, Wed 02:00 PM BST - Wed 03:00 PM BST OnlineThis webinar will help letting professionals comply with consumer protection law governing the day to day business of delivering your lettings service.
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Managing common repairs 24 Sep 2026
1 hour, Thu 10:00 AM BST - Thu 11:00 AM BST OnlineThis webinar provides landlords with a guide to the regulations involved in joint repairing responsibilities that come with the ownership of property with communal obligations.
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The Letting Agent Compliance Programme Module 1 - Overarching Standards of Practice29 Sep 2026
29th September & 1st October // 10am to 11am both sessions OnlineThis module, delivered over two webinars, explores all the elements that make up Section 2 of the Letting Agent Code of Practice and aims to support agents with compliance.
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Dealing with rent arrears29 Sep 2026
1 hour, Tue 02:00 PM BST - Tue 03:00 PM BST OnlineThis webinar helps landlords put plans in place to manage the situation when it becomes apparent that the tenant may not pay their rent.
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Management Contract Review30 Sep 2026
30 minutes, Wed 02:00 PM BST - Wed 02:30 PM BST OnlineThis webinar provides an overview of the importance of a well written Landlord Contract or Management Agreement.
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Managing tenant complaints01 Oct 2026
1 hour, Thu 02:00 PM BST - Thu 03:00 PM BST OnlineThis webinar helps landlords develop skills to deal with challenges that may arise during a tenancy, learning how to manage/de-escalate situations whilst maintaining high customer service standards.
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The Letting Agent Compliance Programme Module 2 - Engaging Landlords06 Oct 2026
6th & 8th October // 10am to 11am both sessions OnlineThis module explores all the elements that make up Section 3 of the Code and aims to support agents with taking instructions and terms of business.
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Managing FtT Actions against Letting Agents06 Oct 2026
30 minutes, Tue 02:00 PM BST - Tue 02:30 PM BST OnlineThis webinar is to help managers plan their response should a client landlord raise an action against the agency under The Letting Agent Code of Practice.