Events list

This webinar leads landlords through best practice steps and legislative requirements when looking for your next tenant.

This module focuses on Customer Service. Session 2 explores the topic of complaints and how to respond to and manage complaints.

This webinar provides detailed information about the creation of a Private Residential Tenancy (PRT) using the Scottish Government model tenancy agreement and covers the documentation and associated processes that a landlord needs to be aware of when putting a PRT in place.

This webinar deals with the legislation in place that makes dealing with GDPR part of letting private property.

This module focuses on Valuations and looks at the process for valuing properties and property/client suitability for your agency.

This webinar provides a practical guide on how a landlord should proceed when it is suspected that a tenant has left a property without giving notice, commonly known as abandonment of a privately rented property. It is not as simple as just clearing the property and looking for another tenant.

This Module explores all the elements that make up Section 4 of the Code and aims to support agents with marketing, charging fees, viewings, applications, tenancy agreements, deposits and inventories.

This webinar is to help managers plan their response should a client landlord raise an action against the agency under The Letting Agent Code of Practice.

This dedicated session for Letting Agents or MMR Housing Officers guides you through the correct procedures when a landlord or tenant passes away during a tenancy, offering you clear, actionable information to help you respond with confidence and compassion.

This webinar deals with the communication and associated tasks when the tenancy is coming to an end, considering the reason for the tenancy ending.