Events list

The aim of this online workshop is to support agents in their “mediating role” between private landlords and tenants and is delivered by Scottish Mediation.

This webinar deals with the process involved if a tenant does not leave a property on the stated end date despite all the appropriate notices having been served correctly.

This module, delivered over two webinars, explores in detail the regulatory framework of the private rented sector alongside the requirement for set policies and procedures as stated in Section 2 of the Code, Overarching Standards.

This webinar will help letting professionals comply with consumer protection law governing the day to day business of delivering your lettings service.

This webinar informs you about the communications and evidence gathering processes required when dealing with the challenges of anti-social behaviour.

This module, delivered over two webinars, gives you the knowledge and practical tools to assess whether a property is ready to let.

This module, delivered over two webinars, explores all the elements that make up Section 2 of the Letting Agent Code of Practice and aims to support agents with compliance.

This is an essential webinar for all those involved in serving notices for both Private Residential Tenancies (PRT) and Short Assured Tenancies (SAT), to ensure that landlords have the knowledge needed to successfully complete and serve the correct notice.

This module focuses on Customer Service. Session 1 explores the topics of communication skills and customer care to help support agents enhance every interaction.

In the second part of this 'Toolkit for Landlords', we consider skills and techniques that can be used to help you move past stalemates and achieve solutions.