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Creating Inventories27 Aug 2025
1 hour, 15 minutes, Wed 02:00 PM BST - Wed 03:15 PM BST OnlineThis webinar is sponsored by LPS. Attendance at the webinar will provide you with a framework for the preparation of a relevant inventory document.
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Dealing with rent arrears09 Sep 2025
1 hour, Tue 10:00 AM BST - Tue 11:00 AM BST OnlineThis webinar helps landlords put plans in place to manage the situation when it becomes apparent that the tenant may not pay their rent.
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Managing the end of a tenancy09 Sep 2025
1 hour, Tue 02:00 PM BST - Tue 03:00 PM BST OnlineThis webinar deals with the communication and associated tasks when the tenancy is coming to an end, considering the reason for the tenancy ending.
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The Letting Agent Compliance Programme Module 7 - Lettings Legislation10 Sep 2025
10th & 11th September // 10am to 11am both sessions OnlineThis module, delivered over two webinars, explores in detail the regulatory framework of the private rented sector alongside the requirement for set policies and procedures as stated in Section 2 of the Code, Overarching Standards.
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Lettings in Practice Programme Module 1 - Customer Service - Session 1 (online)10 Sep 2025
2 hours, Wed 02:00 PM BST - Wed 04:00 PM BST OnlineThis module focuses on Customer Service. Session 1 explores the topics of communication skills and customer care to help support agents enhance every interaction.
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Consumer Protection Regulations (CPRs) for Letting Agents11 Sep 2025
1 hour, Thu 02:00 PM BST - Thu 03:00 PM BST OnlineThis webinar will help letting professionals comply with consumer protection law governing the day to day business of delivering your lettings service.
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Mid Market Rent Compliance Programme Module 5 - Managing Ending the Tenancy16 Sep 2025
16th & 18th September // 10am to 11am both sessions OnlineThis module, delivered over two webinars, focuses on bringing a tenancy to a successful end, and the communication and organisation involved.
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Dealing with Damp and Mould - In Depth Session for Housing Professionals16 Sep 2025
16th & 17th September // 2pm to 3.30pm both sessions OnlineThis course will allow delegates to not only understand damp and mould and the likely causes, but also the obligations placed on landlords to resolve these issues.
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Lone Workers in Lettings17 Sep 2025
1 hour, Wed 10:00 AM BST - Wed 11:00 AM BST OnlineThis webinar helps managers consider the risks associated with lone working and ways to keep your team safe both within and out with the office.
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Managing tenant complaints17 Sep 2025
1 hour, Wed 02:00 PM BST - Wed 03:00 PM BST OnlineThis webinar helps landlords develop skills to deal with challenges that may arise during a tenancy, learning how to manage/de-escalate situations whilst maintaining high customer service standards.