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Lettings in Practice Programme Module 1 - Customer Service - Session 2 (online)16 Apr 2025
3 hours, Wed 01:30 PM BST - Wed 04:30 PM BST OnlineThis module focuses on Customer Service. Session 2 explores the topic of complaints and how to respond to and manage complaints.
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The Letting Agent Compliance Programme Module 6 - Handling Landlords' and Tenants' Money and Insurance Arrangements22 Apr 2025
22nd & 24th April // 10am to 11am both sessions OnlineThis module, delivered over two sessions, looks in depth at Section 8 of the The Letting Agent Code of Practice, Handling landlords’ and tenants’ money, and insurance arrangements.
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Lettings in Practice Programme Module 2 - Valuations22 Apr 2025
22nd & 24th April // 2pm to 3pm both sessions OnlineThis module focuses on Valuations and looks at the process for valuing properties and property/client suitability for your agency.
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Landlord guide to changes during a tenancy23 Apr 2025
1 hour, Wed 10:00 AM BST - Wed 11:00 AM BST OnlineThis webinar provides landlords with essential information on handling change that may occur during a tenancy.
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The Law of Agency23 Apr 2025
30 minutes, Wed 02:00 PM BST - Wed 02:30 PM BST OnlineThis webinar identifies how the Law of Agency applies in Scotland and considers contractual relationship duties.
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The Letting Agent Compliance Programme Module 7 - Lettings Legislation29 Apr 2025
29th April & 1st May // 10am to 11am both sessions OnlineThis module, delivered over two webinars, explores in detail the regulatory framework of the private rented sector alongside the requirement for set policies and procedures as stated in Section 2 of the Code, Overarching Standards.
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Lettings in Practice Programme Module 3 - Advertising to Moving In30 Apr 2025
30th April & 1st May // 2pm to 3pm both sessions OnlineThis module covers the stages involved from advertising the property to the point the tenant moves in.
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Lettings in Practice Programme Module 4 - Property Management06 May 2025
6th & 8th May // 10am to 11.30am both sessions OnlineThis module focuses on Property Management and examines the role and responsibilities of the Property Manager and the skills required in the day to day management of tenancies.
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Data protection for lettings06 May 2025
1 hour, Tue 02:00 PM BST - Tue 03:00 PM BST OnlineThis webinar deals with the legislation in place that makes dealing with GDPR part of letting private property.
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Management Contract Review07 May 2025
30 minutes, Wed 10:00 AM BST - Wed 10:30 AM BST OnlineThis webinar provides an overview of the importance of a well written Landlord Contract or Management Agreement.