Events list

This webinar provides detailed information about the creation of a Private Residential Tenancy (PRT) using the Scottish Government model tenancy agreement and covers the documentation and associated processes that a landlord needs to be aware of when putting a PRT in place.

This webinar helps you understand the process of raising an action with the First-tier Tribunal for a payment order for monies owed and the subsequent enforcement of that payment order.

This module, delivered over two webinars, explores in detail the regulatory framework of the private rented sector alongside the requirement for set policies and procedures as stated in Section 2 of the Code, Overarching Standards.

This webinar deals with the legislation in place that makes dealing with GDPR part of letting private property.

This webinar deals with the communication and associated tasks when the tenancy is coming to an end, considering the reason for the tenancy ending.

This module focuses on Financial matters, specifically ensuring compliance when handling landlords' and tenants' money.

This module focuses on Customer Service. Session 1 explores the topics of communication skills and customer care to help support agents enhance every interaction.

The LETWELL programme, consisting of five dedicated training courses to assist completion of five units of learning and five written assessments, affords those working in letting agencies or Housing Associations dealing with Mid-Market Rentals, the opportunity to obtain an accredited qualification.

This course will allow delegates to not only understand damp and mould and the likely causes, but also the obligations placed on landlords to resolve these issues.

The aim of this online workshop is to support agents in their “mediating role” between private landlords and tenants and is delivered by Scottish Mediation.