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Dealing with abandonment11 Feb 2026
1 hour, Wed 02:00 PM GMT - Wed 03:00 PM GMT OnlineThis webinar provides a practical guide on how a landlord should proceed when it is suspected that a tenant has left a property without giving notice, commonly known as abandonment of a privately rented property. It is not as simple as just clearing the property and looking for another tenant.
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Managing the end of a tenancy17 Feb 2026
1 hour, Tue 10:00 AM GMT - Tue 11:00 AM GMT OnlineThis webinar deals with the communication and associated tasks when the tenancy is coming to an end, considering the reason for the tenancy ending.
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Dealing with the Death of a Landlord or Tenant During a Tenancy17 Feb 2026
1 hour, Tue 02:00 PM GMT - Tue 03:00 PM GMT OnlineThis dedicated session for Letting Agents or MMR Housing Officers guides you through the correct procedures when a landlord or tenant passes away during a tenancy, offering you clear, actionable information to help you respond with confidence and compassion.
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The Overarching Standards of Practice - Letting Agent Code of Practice18 Feb 2026
30 minutes, Wed 10:00 AM GMT - Wed 10:30 AM GMT OnlineThis webinar breaks down the 'Overarching Standards of Practice' section of the code to aid awareness, assist compliance and prompt consideration of why it should be covered in all staff training.
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Data protection for lettings19 Feb 2026
1 hour, Thu 10:00 AM GMT - Thu 11:00 AM GMT OnlineThis webinar deals with the legislation in place that makes dealing with GDPR part of letting private property.
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The Letting Agent Compliance Programme Module 6 - Handling Landlords' and Tenants' Money and Insurance Arrangements24 Feb 2026
24th & 26th February // 10am to 11am both sessions OnlineThis module, delivered over two sessions, looks in depth at Section 8 of the The Letting Agent Code of Practice, Handling landlords’ and tenants’ money, and insurance arrangements.
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The LETWELL Programme: Course 1 - Professional practice for letting agents.24 Feb 2026
24th/25th/26th February; 2:30pm - 4.00pm OnlineThe LETWELL programme, consisting of five dedicated training courses to assist completion of five units of learning and five written assessments, affords those working in letting agencies or Housing Associations dealing with Mid-Market Rentals, the opportunity to obtain an accredited qualification.
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Dealing with rent arrears25 Feb 2026
1 hour, Wed 10:00 AM GMT - Wed 11:00 AM GMT OnlineThis webinar helps landlords put plans in place to manage the situation when it becomes apparent that the tenant may not pay their rent.
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Lettings in Practice Programme Module 4 - Property Management25 Feb 2026
25th & 26th February // 2pm to 3.30pm both sessions OnlineThis module focuses on Property Management and examines the role and responsibilities of the Property Manager and the skills required in the day to day management of tenancies.
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Managing tenant complaints03 Mar 2026
1 hour, Tue 02:00 PM GMT - Tue 03:00 PM GMT OnlineThis webinar helps landlords develop skills to deal with challenges that may arise during a tenancy, learning how to manage/de-escalate situations whilst maintaining high customer service standards.