Events list

This webinar will help letting professionals comply with consumer protection law governing the day to day business of delivering your lettings service.

This webinar informs you about the communications and evidence gathering processes required when dealing with the challenges of anti-social behaviour.

This module, delivered over two webinars, explores all the elements that make up Section 2 of the Letting Agent Code of Practice and aims to support agents with compliance.

This is an essential webinar for all those involved in serving notices for both Private Residential Tenancies (PRT) and Short Assured Tenancies (SAT), to ensure that landlords have the knowledge needed to successfully complete and serve the correct notice.

This module focuses on Customer Service. Session 1 explores the topics of communication skills and customer care to help support agents enhance every interaction.

This webinar identifies how the Law of Agency applies in Scotland and considers contractual relationship duties.

This webinar helps you understand the process of raising an action with the First-tier Tribunal for a payment order for monies owed and the subsequent enforcement of that payment order.

This webinar provides an overview of the importance of a well written Landlord Contract or Management Agreement.

This webinar provides detailed information about the creation of a Private Residential Tenancy (PRT) using the Scottish Government model tenancy agreement and covers the documentation and associated processes that a landlord needs to be aware of when putting a PRT in place.

This module focuses on Customer Service. Session 2 explores the topic of complaints and how to respond to and manage complaints.