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Consumer Protection Regulations (CPRs) for Letting Agents11 Sep 2025
1 hour, Thu 02:00 PM BST - Thu 03:00 PM BST OnlineThis webinar will help letting professionals comply with consumer protection law governing the day to day business of delivering your lettings service.
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Mid Market Rent Compliance Programme Module 5 - Managing Ending the Tenancy16 Sep 2025
16th & 18th September // 10am to 11am both sessions OnlineThis module, delivered over two webinars, focuses on bringing a tenancy to a successful end, and the communication and organisation involved.
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Dealing with Damp and Mould - In Depth Session for Housing Professionals16 Sep 2025
16th & 17th September // 2pm to 3.30pm both sessions OnlineThis course will allow delegates to not only understand damp and mould and the likely causes, but also the obligations placed on landlords to resolve these issues.
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Lone Workers in Lettings17 Sep 2025
1 hour, Wed 10:00 AM BST - Wed 11:00 AM BST OnlineThis webinar helps managers consider the risks associated with lone working and ways to keep your team safe both within and out with the office.
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Managing tenant complaints17 Sep 2025
1 hour, Wed 02:00 PM BST - Wed 03:00 PM BST OnlineThis webinar helps landlords develop skills to deal with challenges that may arise during a tenancy, learning how to manage/de-escalate situations whilst maintaining high customer service standards.
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Lettings in Practice Programme Module 1 - Customer Service - Session 2 (online)18 Sep 2025
3 hours, Thu 01:30 PM BST - Thu 04:30 PM BST OnlineThis module focuses on Customer Service. Session 2 explores the topic of complaints and how to respond to and manage complaints.
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The Letting Agent Compliance Programme Module 1 - Overarching Standards of Practice23 Sep 2025
23rd & 25th September // 10am to 11am both sessions OnlineThis module, delivered over two webinars, explores all the elements that make up Section 2 of the Letting Agent Code of Practice and aims to support agents with compliance.
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Lettings in Practice Programme Module 2 - Valuations23 Sep 2025
23rd & 25th September // 2pm to 3pm both sessions OnlineThis module focuses on Valuations and looks at the process for valuing properties and property/client suitability for your agency.
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Dealing with anti-social behaviour - the requirement for evidence24 Sep 2025
1 hour, Wed 10:00 AM BST - Wed 11:00 AM BST OnlineThis webinar informs you about the communications and evidence gathering processes required when dealing with the challenges of anti-social behaviour.
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Data protection for lettings24 Sep 2025
1 hour, Wed 02:00 PM BST - Wed 03:00 PM BST OnlineThis webinar deals with the legislation in place that makes dealing with GDPR part of letting private property.