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The Letting Agent Compliance Programme Module 3 - Lettings24 Sep 2024
24th & 26th September // 10am to 11am both sessions OnlineThis Module explores all the elements that make up Section 4 of the Code and aims to support agents with marketing, charging fees, viewings, applications, tenancy agreements, deposits and inventories.
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Lettings in Practice Programme Module 5 - Notice to Checking Out24 Sep 2024
24th & 26th September // 2pm to 3pm both sessions OnlineThis module focuses on managing the end of a tenancy, covering the period of time from providing notice to completing the check out inspection. It also examines how to manage difficulties that may arise.
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Dealing with abandonment25 Sep 2024
1 hour, Wed 02:00 PM BST - Wed 03:00 PM BST OnlineThis webinar provides a practical guide on how a landlord should proceed when it is suspected that a tenant has left a property without giving notice, commonly known as abandonment of a privately rented property. It is not as simple as just clearing the property and looking for another tenant.
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Lettings in Practice Programme Module 6 - Financial01 Oct 2024
1 hour, Tue 10:00 AM BST - Tue 11:00 AM BST OnlineThis module focuses on Financial matters, specifically ensuring compliance when handling landlords' and tenants' money.
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Data protection for lettings01 Oct 2024
1 hour, Tue 02:00 PM BST - Tue 03:00 PM BST OnlineThis webinar deals with the legislation in place that makes dealing with GDPR part of letting private property.
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Chasing the debt02 Oct 2024
1 hour, Wed 02:00 PM BST - Wed 03:00 PM BST OnlineThis webinar helps you understand the process of raising an action with the First-tier Tribunal for a payment order for monies owed and the subsequent enforcement of that payment order.
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Dealing with Damp and Mould - In Depth Session for Housing Professionals07 Oct 2024
7th & 14th October // 2pm to 3.30pm both sessions OnlineThis course will allow delegates to not only understand damp and mould and the likely causes, but also the obligations placed on landlords to resolve these issues.
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The Letting Agent Compliance Programme Module 4 - Management and maintenance & ending the tenancy08 Oct 2024
8th & 10th October // 10am to 11am both sessions OnlineThis Module explores all the elements that make up Sections 5 & 6 of the Letting Agent Code of Practice and aims to support agents with taking instructions and terms of business.
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Lettings in Practice Programme Module 1 - Customer Service - Session 1 (online)08 Oct 2024
2 hours, Tue 02:00 PM BST - Tue 04:00 PM BST OnlineThis module focuses on Customer Service. Session 1 explores the topics of communication skills and customer care to help support agents enhance every interaction.
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Managing the end of a tenancy09 Oct 2024
1 hour, Wed 10:00 AM BST - Wed 11:00 AM BST OnlineThis webinar deals with the communication and associated tasks when the tenancy is coming to an end, considering the reason for the tenancy ending.