Events list

This free one hour course is the first step into our Mid-Market Rental Compliance Programme. It will provide a clear and practical understanding of what is different between social and mid-market tenancies, highlighting what matters most to support your day-to-day work.

Dampness and condensation are common issues faced by landlords and tenants. This course is for private landlords who wish to prevent issues before they arise. Participants will gain the knowledge to identify early warning signs, different types of damp, understand the impact of building construction, and their legal responsibilities.

This module focuses on Property Management and examines the role and responsibilities of the Property Manager and the skills required in the day to day management of tenancies.

This webinar breaks down the 'Overarching Standards of Practice' section of the code to aid awareness, assist compliance and prompt consideration of why it should be covered in all staff training.

This webinar helps landlords develop skills to deal with challenges that may arise during a tenancy, learning how to manage/de-escalate situations whilst maintaining high customer service standards.

This webinar helps landlords put plans in place to manage the situation when it becomes apparent that the tenant may not pay their rent.

This webinar provides landlords with essential information on handling change that may occur during a tenancy.

This webinar helps managers consider the risks associated with lone working and ways to keep your team safe both within and out with the office.

This course helps landlords understand what is required to apply practical and preventative measures to manage condensation, and how we can work with tenants to reduce moisture levels and ensure effective action.

This module, delivered over two sessions, looks in depth at Section 8 of the The Letting Agent Code of Practice, Handling landlords’ and tenants’ money, and insurance arrangements.